Frequently Asked Questions
Everything you need to know about our organic beauty solutions.
Are Adonia Organics products tested on animals?
No, we are proudly 100% cruelty-free. We never test our finished products or ingredients on animals, and we only partner with suppliers who uphold these same ethical standards.
What makes your ingredients 'organic'?
We source high-quality, plant-based ingredients that are grown without synthetic pesticides or fertilizers. Our formulations focus on purity and potency to ensure they are safe for both your skin and the environment.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the product remains.
Are your products safe for sensitive skin?
Yes, our products are formulated with gentle, natural botanicals. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.